Shipping policy

SHIPPING POLICY

Last updated: March 16, 2026

This Shipping Policy explains how MENCLOSE processes and delivers orders.

  1. ORDER PROCESSING

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or holidays.

Tracking information will be sent via email once the order has shipped.

  1. DELIVERY TIMES

Estimated delivery times:

• Domestic: 5–12 business days
• International: 7–20 business days

Delivery times may vary depending on logistics, customs, and carrier delays.

  1. SHIPPING COSTS

Shipping fees are calculated at checkout.

We may offer free shipping promotions from time to time.

  1. TRACKING

All orders include tracking details.

Customers are responsible for monitoring their shipment status.

  1. LOST OR DELAYED ORDERS

If your order is delayed or appears lost, please contact us.

We will assist you in resolving the issue with the shipping carrier.

  1. SHIPPING ADDRESS

Customers must ensure all shipping information is accurate.

MENCLOSE is not responsible for failed deliveries due to incorrect or incomplete addresses.

  1. CUSTOMS AND IMPORT FEES

International shipments may be subject to customs duties or taxes.

These charges are the responsibility of the customer.

  1. CONTACT

Store: MENCLOSE
Email: support@menclose.shop
Business Hours: Monday – Friday
09:00 AM – 06:00 PM